As a software publisher, JYL-SOFTWARE has made the privacy of its customers and users a top priority. This confidentiality policy aims to present the outlines of JYL-SOFTWARE's compliance with Regulation (EU) 2016/679 on the protection of personal data (hereinafter "the Regulation") and with Law No. 78- 17 of January 6, 1978 relating to computers and modified liberties (hereinafter "the Data Protection Act").
The following provisions apply to software and mobile applications published by JYL-SOFTWARE, as well as to the services attached to them.
The processing of personal data operated by JYL-SOFTWARE is intended to comply with European and French regulations on data protection. They are part of a desire for transparency, security and control of its data for the user.
This policy aims to detail the different categories of personal data that we collect, to present simply the way in which we use and protect it, the legal bases on which we rely to justify their processing, as well as the rights whose you have on your personal data.
Thank you for devoting sufficient time to reading this notice.
Within the framework of its activity of software editor, JYL-SOFTWARE is especially apprehended as a subcontractor within the meaning of the Regulation. As such JYL-SOFTWARE processes the personal data of the users of its solutions on behalf of their attachment structure. In this case, the attachment structure of our users acts as data controller in that it determines the means and the purposes of the processing of their personal data.
However, JYL-SOFTWARE also acts as a data controller when we process the data of users of our solutions in order to improve our products and / or services, or for statistical purposes. Based on your prior consent, we also process your contact data in order to send you information, news, promotions on our products and / or services.
In general, JYL-SOFTWARE undertakes that your personal data will be:
Treated lawfully, fairly and transparently.
Collected for specific, explicit and legitimate purposes
Adequate, relevant and limited to what is necessary with regard to the purposes for which they were collected in application of the principle of data minimization.
Accurate and kept up to date. In the event that data concerning you is inaccurate, you are invited to inform us so that corrections can be made.
Kept in a form allowing your identification for a duration not exceeding that strictly necessary with regard to the purposes for which your data was initially collected.
Processed to ensure appropriate security of your personal data against destruction, loss, alteration or unauthorized access.
What personal data do we collect?
The personal data of our users that we process include the following: surname and first name, email address, physical address, telephone number, and any other information that you communicate to us when you contact our customer service.
If you visit our website or use our digital services (including using a mobile phone), we may also collect the following data: IP address or any other identifier relating to the device, type and version of browser plug-ins, operating system and platform used.
When do we collect your personal data?
The collection of your personal data can take place at different times, and in particular when:
You register, create an account and use our products and / or services.
You contact us or when we offer to take part in surveys, contests or promotions.
You contact our customer service or call our technical support.
Why do we process your personal data?
1. To give you access to our Products and / or Services
First, your personal data is processed when you register and when you use our Products and / or Services.
As part of the use of our solutions, JYL-SOFTWARE may also be required to collect information about you in order to assist you. After having informed you of the interventions that we carry out may be recorded in order to improve our Services.
When you use JYL-SOFTWARE support services (assistance, invoicing, etc.), your personal data may also be processed. These treatments can be carried out by the services of JYL-SOFTWARE or by the Service Providers who are called upon in this context.
For example, in the context of our customer service, we may carry out processing on your personal data to communicate with you concerning our Products and / or services, measure your satisfaction, or in response to a request. from you.
As a user of our solutions, you are informed that the tools provided by JYL-SOFTWARE are the only ones accepted to provide support for assistance with our Products and / or Services.
2. For administrative, organizational and internal purposes
We may also process your personal data for internal purposes, in particular for the improvement of our products and / or services, of our website, or even for statistical purposes of identifying trends in the use of our solutions.
For example, we may use your data to monitor the use of our software and our website in order to ensure that it is presented as efficiently and appropriately as possible, taking into account your needs and the characteristics and configuration of your devices.
3. For security and legal reasons
Where applicable, we are likely to process personal data of our users to administer and protect our activity, to resolve disputes or to prevent potentially prohibited or illegal activities, or to fulfill our legal obligations .
4. In the context of communications and marketing campaigns
In compliance with the rules in force relating to commercial prospecting, we may process your personal data to inform you of news and special offers on our products.
Whatever processing we carry out on your personal data, we systematically take care to respect the appropriate legal basis in accordance with the provisions of article 6 of the Regulation.
What are your rights ?
As a user of JYL-SOFTWARE solutions, you are in control of your data and therefore have many rights in their management. You can ask us for the exercise of your:
Permission to access
You can ask us to obtain confirmation that we are processing personal data about you and ask us for a copy of it.
Right of rectification
You can ask us to rectify or modify the personal data concerning you which is no longer up to date or inaccurate.
Right to erasure
You can ask us to delete your personal data if it is inaccurate, incomplete, ambiguous, or notably out of date.
Right to object
You are free to withdraw your consent at any time in order to no longer receive communications from us.
Right to portability
You can ask us to provide you with your personal data in a structured and machine-readable format, or ask another data controller to provide us with your data.
Right to define directives concerning the fate of his data after your death
You can define, during your lifetime, directives relating to the storage, erasure and communication of your personal data after your death. These directives can be modified or revoked at any time. If you have not communicated these instructions, please be aware that your data will be deleted within the legal deadlines. Your heirs may also exercise the rights to your data and in particular request the deletion.
If you wish to exercise one of your rights in accordance with the data protection regulations, please send your request to the following address:
22 Rue Mathurin Méheut
You can also contact our data protection officer directly at contact@JYL-Software.com.
If you observe a non-compliance or a violation of your personal data, without prejudice to any other administrative or judicial remedy, you can lodge a complaint with the supervisory authority of the Member State in which you reside as main, from your workplace or where non-compliance, breach of your personal data has been committed. We invite you to consult the website of the French National Commission for Data Protection for more information on your rights to appeal and the procedure required.
National Commission for Data Protection (CNIL)
3 Place de Fontenoy - TSA 80715
75334 PARIS CEDEX 07
Who is likely to access your personal data?
1. Recipients of your data
The data collected through the Products and / or Services published by JYL-SOFTWARE (including its website), may be communicated to the authorized personnel of JYL-SOFTWARE, to its IT, technical and institutional partners, or to subcontractors who are called upon to perform all or part of the services referred to above. Any recipient of your data must comply with regulatory requirements and our contractual provisions for the protection of personal data, and demonstrate factually a high level of data protection.
We never transfer your personal data to unauthorized third parties or those who do not meet the requirements of current regulations.
2. Data transfers outside the European Union
Some of the recipients mentioned above are likely to be established outside the European Union and to have access to all or part of the personal information that we process for the purposes of the execution of the contract concluded with our client.
In this context, as soon as your personal data is processed by a Recipient located outside the European Union and the European Economic Area, and whose country of establishment is not considered to provide a level of adequate protection within the meani
ng of article 45 of the Regulation, we undertake to guarantee the protection of your personal data in accordance with the strictest rules, in particular by signing, on a case-by-case basis, contractual clauses based on the model of the European Commission, or any other mechanism in accordance with the Regulation.
How long is your data kept for?
We undertake to comply with the provisions in force relating to the retention period of personal data. The personal data of users of our Products and / or Services are not kept for a period exceeding that strictly necessary with regard to the purposes for which they were originally collected.
Your user data can however be used anonymously at a later date by JYL-SOFTWARE.
Security of your personal data
We implement the technical and organizational measures appropriate with regard to the technique in order to preserve the security, the integrity and the confidentiality of the data of our users so as to prevent their damage, erasure or unauthorized access by third parties.
In addition, our projects are carried out in accordance with Privacy by Design, and we implement measures within our solutions guaranteeing compliance with the rules relating to Privacy by Default.
Right of modification